Terms of service

Terms of Service

Last updated: 8 September 2026

Welcome to Galactic Tadpole

These Terms of Service apply to your use of the Galactic Tadpole website and purchases made through our online store.

By using our website or placing an order, you agree to these terms, subject to your statutory consumer rights.

About us

Galactic Tadpole

44 Chambers Street
Derby
DE24 8TH
United Kingdom

Email: galactictadpole@outlook.com

Products

We aim to ensure that product descriptions, photographs, specifications and prices are accurate.

However, colours and appearance may vary slightly depending on your device, lighting, photography and the physical characteristics of the product.

Some products are supplied by specialist fulfilment partners or made to order.

Where a product has specific material, size, personalisation or configuration options, those details should be checked before ordering.

Product availability

We may limit quantities or discontinue products without notice.

If we are unable to fulfil an order that you have placed, we will contact you and, where appropriate, provide a refund.

Prices

Prices displayed on the website are the prices applicable at the time of purchase unless an obvious pricing error has occurred.

Where applicable, taxes are included or displayed as required by law.

Delivery charges, where applicable, are shown during the ordering process.

Orders

When you place an order, you are making an offer to purchase the selected products.

An order acknowledgement confirms that we have received your order. It does not necessarily mean that the order has been accepted for fulfilment.

We reserve the right to cancel an order where, for example:

a product is unavailable;
there is an obvious pricing or product-description error;
we reasonably suspect fraudulent activity; or
fulfilment is not possible.

If we cancel an order after payment has been taken, we will refund the relevant amount.

Personalised products

Where a product allows personalisation, you are responsible for checking the information you submit before placing the order.

We may not be able to accept changes after a personalised order has entered production.

Personalised products may be excluded from certain change-of-mind cancellation rights where permitted by law.

Your statutory rights concerning faulty, defective or incorrectly supplied goods remain unaffected.

Intellectual property

The Galactic Tadpole name, branding, logos, original website content, photography, graphics and other original materials may be protected by intellectual-property rights.

You may not reproduce, copy, modify, distribute or commercially exploit our original materials without permission.

Website use

You agree not to misuse the website, attempt unauthorised access, introduce malicious software, interfere with its operation, or use it for unlawful purposes.